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Message from Toyguru on Filmation Hordak

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  • Message from Toyguru on Filmation Hordak

    Scott Neitlich addresses the many problems that fans have with the 2014 SDCC Filmation Hordak exclusive (now referred to as "Etheria Invasion Hordak") at Mattycollector.com.


    I hear you that you are disapointed, but allow me to try and frame this in a larger picture.

    1: Hordak is definately the only MOTUC item for SDCC this year. So if fans are expecting anouther reveal, let me close the lid on that rumor to manage expectations.

    2: Not every fan is overwhelmingly disapointed. Case in point:
    http://forums.mattycollector.c...1027317/m/7671066868

    3: We've already set a standard in the Classics line that "Filmation" characters use the exisiting Classics head. King Randor for example.

    4: We have absolutely heard fans loud and clear that they would like a more cyborg looking head for Hordak and happy to look into that and begin exploration. But don't expect this to show up in the immediate future. Remember it takes 12-24 months to go from concept to toy. We love trying to go the extra mile and make fan requested accessories happen (i.e. Zodak head, Keldor swords) but it does take time to make this happen.

    5: Finally, there seems to be a misconceptation out there that there is a specific guideline or rule to what a SDCC item should or should not be. There is most definately not. Every SDCC item for every brand every year is treated completely different. There is no rule that says a SDCC item has to be a new fig or fully tool'd or even part of an exisiting line. Every year SDCC items start at the strategy level with company priorities and opportunities.

    For MOTUC, we are working under the "clock is ticking" situation where prices are going up faster than we can produce figures. This is why we reworked the 2014-2015 roadmap to try and complete all vintage figures and A list media figures before the end of 2015 when prices may outpace what fans will pay (exactly what happened on the DC 6" line).

    "Filmation" (Etheria Invasion) Hordak was always a fig we wanted to be part of this roadmap. He did not make sense as a monthly offering as those are intended to be all original characters. We could have looked at doing him as a quarterly release but that would have meant not including Imp as Imp counts as a SKU since he is an articulated figure. This (in Mattel's system) makes the SDCC item technically a 2-pack. Using the SDCC slot was ideal because it allowed us the opportunity to offer Hordak and Imp together. Additionally, as an A list character and an A list deco/variant, this was an ideal SDCC item as it appeals to hard core fans as well as more casual fans who may use this fig as there entrance point to start collecting.

    Yes we certianly could have done a new head, and based on fan demand after the reveal it sounds like that would have been a cool idea. But based on the standard we had already set (with King Randor) that Filmation figures use repaints of the Classic heads, and the fact that we wanted to make Etheria Invasion Hordak fit seamlessly into the exisiting Hordak collection and not stand out, we went with the exisiting head. It was not a move to be cheap, it was following already set precedent that all Hordak's already have the same head and like Throne Room Randor, Filmation inspired figures use repaints of the previous release's head.

    ***

    That all being said, it is clear fans do want a cyborg head and no reason that is off the table for down the road. We got it. But the larger picture to reitterate is there is NO standard rule for what or what should not be a SDCC item. A lot of fans create there own self generated rules and than apply them to our offerings. Than when the offering does not match the self generated rules and regulations each fan creates on their own for what a SDCC offering should be, there can be disapointment.

    So really, this is about both A: Mattel misjudging how much fans want a Cyborg head (totally here you on that and we will look at finding a way to do one down the road), but B: Fans need to understand that there is no rule for what a SDCC fig should be and how much or how little new parts should be on a new offering. Creating these self generated rules in each of our heads is not benificial and more often leads to disapointment.

    Etheria Invasion Hordak is still a fully articulated 6" figure with new parts and an all new mini fig of Imp never offered before and likely never again. Whether or not he got a newly sculpted head does not change the fact that this is still a kick butt figure and we are really proud of this offering and finding a way to get this fig into the 2 year road map with Imp included was not easy.

    So in conclusion, yes will look into a "cyborg" looking head for Hordak one day down the road, but we do ask Fans to manage there expectations. When you project your own self created rules for what a toy should or should not have, it may potentially lead to greater disapointment. (vs. has anyone taken a step back here? Come on! We are getting blue Hordak! With Imp! With cannon arm! With new bio! Really cool folks! (not to mention for those going to SDCC the chance to also get Imp as a treasure chest for FREE with your at show or preshow pick up purchase! Is that not awesome!)

    We've had Classics going strong for 6 plus years now. Almost 150 characters. There will always be something to have an issue with, but big picture, I couldn't be more proud of what we have done and can't wait to sell in 2015 and give this line the send off it deserves! Lets finish that roadmap and complete the line! (than we can talk about a potential 2016 and beoynd and a Cyborg head for Hordak... one thing at a time!)

    Nothing but greatness ahead (pending 2015 sells in).

    See you all at SDCC!

    TG


    "We must always value life. Even the life of one who opposes us." ― He-Man

  • #2
    That is one awfully long post to say what can be summed up in 3 words. Cheap Cop Out

    Comment


    • #3
      What another crappy message from the worst lier who has no shame what so ever in defending his continuos fallacious acts and arguments despite of the uncanny exposure of all his contradictory comments and embarrassing lies!
      He even thinks one lonely trolling post from TG's many accounts or following trolls will suffice, even dead monkeys can see through that!
      Last edited by Mechanizor; 05-03-2014, 09:27 AM.

      Comment


      • #4
        I couldn't help but noticing that lieguru invented a new word : "misconceptation" (used instead of the proper word : misconception).

        This guy should really proofread his messages, and keep a dictionary on his side at all times !

        The message itself is, of course, unacceptable and unprofessional. Please your customers, or pay the consequences !

        The final sentence ("Nothing but greatness ahead") is another slap designed to infuriate customers and fans... At this point, I think the 2015 sub will be much harder to "make it" than the previous ones.
        Last edited by Photonik; 05-03-2014, 09:44 AM.

        Comment


        • #5
          2: Not every fan is overwhelmingly disapointed. Case in point:
          http://forums.mattycollector.com/eve...7/m/7671066868
          For f**s sake...

          3: We've already set a standard in the Classics line that "Filmation" characters use the exisiting Classics head. King Randor for example.
          Which used Filmation head from the start...

          So in conclusion, yes will look into a "cyborg" looking head for Hordak one day down the road, but we do ask Fans to manage there expectations. When you project your own self created rules for what a toy should or should not have, it may potentially lead to greater disapointment. (vs. has anyone taken a step back here? Come on! We are getting blue Hordak! With Imp! With cannon arm! With new bio! Really cool folks! (not to mention for those going to SDCC the chance to also get Imp as a treasure chest for FREE with your at show or preshow pick up purchase! Is that not awesome!)
          That deserves one big F*** YOU.

          This guy should really proofread his messages, and keep a dictionary on his side at all times !
          He's probably can't handle reading his own BS. :P
          “A society that gets rid of all its troublemakers goes downhill." ― Robert A. Heinlein

          Comment


          • #6
            The message is full of typos. There is a difference between 'hear' and 'here'! It's just painful reading his response. And the new bio is awesome? Says who? Urgh.
            “Censorship always defeats it own purpose, for it creates in the end the kind of society that is incapable of exercising real discretion." ― Henry Steele Commager

            Comment


            • #7
              Taken For The Ass!
              "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

              Comment


              • barrasco
                barrasco commented
                Editing a comment
                I was going to post my feelings about this, but then I saw your message.

              • Mechanizor
                Mechanizor commented
                Editing a comment
                LOL, I wanted to use this quote in the other thread, now you beat me to it.
                Last edited by Mechanizor; 05-05-2014, 05:09 PM.

            • #8
              I really have to avoid any posts directly related to Scott ToyScrewYou Neitlich. Every time that guy tries to explain himself, he just makes me dislike this line...

              I love how he takes the time to respond to a messages and questions that either A. Commend Him or B. Ignore the actual quality, customer service issues with the line. If you corner him on a real $$$ issue, he'll give you some lame excuse, or say the issue is being looked. Typical canned responses.

              In the past, when he feels the need to convincingly defend a poor, lazy or completely unwanted character release that is facing criticism and legitimate scrutiny, he cooks up this crap like this, and people lap it up and rally to his side.

              Legitimate Complainant: "Why are your shipping rates so high? Other online retailers ship for considerably less."
              Scooter: "We're aware of our shipping rates, but now lets talk about Son of He-Man. A growing number of fans want it!"
              Legitimate Complainant: "A growing number of fans want you fired."
              Scooter: "Well they call me the ToyGuru, so logistically, it must be true."
              Legitimate Complainant: "You're an idiot."
              Scooter: "I was on TV once!"
              Legitimate Complainant: "Now what you're saying doesn't even follow the conversation. Explain yourself."
              Scooter: "I know you are but what am I!? I know you are but what am I!? I know you are but what am I!?"
              Last edited by Sky Runner; 05-03-2014, 07:45 PM.

              Comment


              • #9
                So in conclusion, yes will look into a "cyborg" looking head for Hordak one day down the road, but we do ask Fans to manage there expectations. When you project your own self created rules for what a toy should or should not have, it may potentially lead to greater disapointment. (vs. has anyone taken a step back here? Come on! We are getting blue Hordak! With Imp! With cannon arm! With new bio! Really cool folks! (not to mention for those going to SDCC the chance to also get Imp as a treasure chest for FREE with your at show or preshow pick up purchase! Is that not awesome!)

                Comment


                • #10
                  Maybe I'm in the minority here, but it seems to me that Neitlich's original comments made this situation a lot worse.

                  If the figure had been revealed and then left alone, there would have been disappointment. If it had turned out that "we had a limited budget for tooling, and given the expenses associated with heads and what would really be a fairly minor change, we thought getting Imp in there was a better use of the money" (assuming that had in fact been the case), I think a lot of fans would have disagreed, but they would have understood.

                  However, with the open statement that "we could have done a Filmation head, but we didn't want to" ... that, I think, is the real issue. And the 'standard' got blown out of the water when Demo-Man came with the Alcala Skeletor head, if not when Prince Adam came with an alternate head sculpt.

                  EDIT: And 'new bio' is a selling point? Really?
                  Last edited by Matthew L. Martin; 05-03-2014, 10:24 PM. Reason: EDIT: And "new bio" is a selling point? Really?

                  Comment


                  • #11
                    Well...In Mattel system Scott is just doing his job guys
                    Once upon a time, good advice was "be kind Rewind"now nobody remembers the past.

                    Masters of the universe The LOST TALES (a series of vintage style fan-comics and children's books)

                    Comment


                    • #12
                      Originally posted by Shawn View Post
                      Well...In Mattel system Scott is just doing his job guys
                      Last edited by barrasco; 05-03-2014, 11:03 PM.
                      “Freedom of speech doesn't protect speech that you like, freedom of speech protects speech that you hate." ― Ron Jeremy

                      Comment


                      • barrasco
                        barrasco commented
                        Editing a comment
                        Sorry but I don't have Photoshop, had to use Paint.

                    • #13
                      It's amazing that you can be a phonetic speller with a a tenuous grasp of grammar and punctuation and still get to write bios for Mattel.
                      Heroic human battering ram, catapult, and space warp device.

                      https://battleram.wordpress.com/

                      Comment


                      • Mechanizor
                        Mechanizor commented
                        Editing a comment
                        The funny part, they say he was an English major, go figure!

                      • barrasco
                        barrasco commented
                        Editing a comment
                        He's an English major ass(hole).

                      • Battle Ram Man
                        Battle Ram Man commented
                        Editing a comment
                        Everything TG puts out is sloppy and half-assed. He's incredibly lucky this property landed in his lap.

                    • #14
                      I came to read the responses and was not disappointed!
                      “Anything is a dildo, if you're brave enough"
                      Thomas Jefferson

                      Always looking to trade MOTUC to complete my collection.

                      Comment

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