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Collector's Choice - Can't Sub - Website Not Working!!!

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  • Collector's Choice - Can't Sub - Website Not Working!!!

    Every time I try to place my order for a sub I get the message: "Payment Authorization Failed"

    I've phoned my Credit Card company to ask them to sort it out, assuming this was another flagging for fraud (I've had a few of these with Digital River). Anyway, they say there is no record of me even trying to make a purchase and that my card is all fine.

    I'm able to use my card on other websites, and successfully made a purchase just today. But when I go back to Matty and try to place my order again, I get the same "Payment Authorization Failed" message.

    WTF?!?!

    Is this happening to anyone else?
    "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

  • #2
    I subbed on Friday (if I recall correctly) not long after the sub went up for sale, and had no problem. Maybe something is up with the website today (this is Digital River afterall... whether or not the site is working correctly at any given time is a guessing game). Hopefully they get is straightened out soon.

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    • #3
      I got mine yesterday. No issues.
      “We change people through conversation, not through censorship." ― Jay Z

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      • #4
        I've tried it multiple times now on different days. DR emailed me back today saying the issue was resolved, so I went and tried it again, and the same thing occurred. This time instead of taking me to a new page saying "Payment Authorization Failed", it gives me this message at the top of my order page.

        I'll check with my CC company again, but this is pretty ridiculous! I've never had a problem like this before.
        "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

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        • #5
          It seems like you are on DR's black list Draego!

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          • #6
            Ok, I was finally able to order. Good grief.
            "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

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            • #7
              Digital River, pissing off customers since......it's inception.
              “Anything is a dildo, if you're brave enough"
              Thomas Jefferson

              Always looking to trade MOTUC to complete my collection.

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