Announcement

Collapse
No announcement yet.

Vultak Delayed, but Matty Still Charging Credit Cards

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    Vultak Delayed, but Matty Still Charging Credit Cards

    Matty very quietly announced that Vultak will not ship until the end of April, but the scumbags started charging credit cards this morning regardless.

    I'm not sure why two figures this year have been delayed already, but it does not speak well of management.

    I am considering calling my CC company and telling them to cut Matty off, though.

    Your thoughts...?
    Not every beast is tender, especially if there is genius in his making.
    Tags: None
  • #2
    Originally posted by Dark Angel View Post
    Matty very quietly announced that Vultak will not ship until the end of April, but the scumbags started charging credit cards this morning regardless.

    I'm not sure why two figures this year have been delayed already, but it does not speak well of management.

    I am considering calling my CC company and telling them to cut Matty off, though.

    Your thoughts...?
    no worries,the charge will drop off and you will be charged later in April for that amount when they actually ship

    Comment

    • #3
      i think people over-react when it comes to delays. these things come from the other side of the planet on large ships that have to cross the pacific ocean. there are storms, there are political delays & security delays. there are so many reasons for delays.

      i think people should reserve their outrage for poorly produced, damaged or defective figures, like reversed shoulders & blastic. am i bummed? yes. but this doesn't ruin any kind of deadlines. my life doesn't have to be re-scheduled as a result.
      http://thepowersword.blogspot.com
      • 👍 1

      Comment

      • #4
        Yeah, I don't care too much about delays.... I do care about quality product though.
        "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky
        • 👍 2

        Comment

        • #5
          It isn't so much the delay as their being at least on the bleeding edge of dishonesty. Why do I have to search online to learn about the delay? Why is there an email in my inbox saying the figure will ship shortly when they know that is not true (45-50 days from now is not, by any stretch of the imagination, "shortly" before any of you try to defend that)?
          Not every beast is tender, especially if there is genius in his making.
          • 👍 1

          Comment

          • teemu81
            #5.1
            teemu81 commented
            03-10-2016, 06:47 PM
            Editing a comment
            Matty's communication is POOR for sure
          • GREP-A-TOR
            #5.2
            GREP-A-TOR commented
            04-10-2016, 11:35 PM
            Editing a comment
            Exactly. IN 2016 it is beyond easy to set up an "auto-notification" to all current subscribers.
            They should already have a pre-made letter created and on file to send in case a delay occurs.
            Employee A: We are going to have a delay, 1-2 months.
            Employee B: OK, we should send the letter out, I will run it up the chain now and get management in the loop and have them rubberstamp the authorization to send the email.

            48 hours later.

            Employee B: I sent the notification letter and have allocated additional support to customer service to acknowledge the potential increased workload due to customer inquiries and concerns. I have also re-circulated our subscription and credit card policies to remind to ensure procedures are followed.
        • #6
          the figures are bi monthly and they still are not on time. Sad.
          • 👍 2

          Comment

          • Mechanizor
            #6.1
            Mechanizor commented
            03-11-2016, 01:21 AM
            Editing a comment
            Sad indeed... Very disappointing seeing Mattel treating this brand in such a manner! They've been crapping on it since the early 90's, and they've missed managed it in the early 2000's to its death when it had the chance to be big again!
        • #7
          Well I would really hope this is probably the Chinese New Year deal which isn't such a big thing OR they actually fixed the arm bracers and put the Icer ones on for just a bit more accuracy?
          • 👍 1

          Comment

          • #8
            Hope they realized he's supposed to be purple.
            “A society that gets rid of all its troublemakers goes downhill." ― Robert A. Heinlein
            • 👍 1

            Comment

            • #9
              Has Vultak even shipped yet? I just got news of Trap Jaw shipping, but no confirmation of Vultak as of yet. Has anyone received him or got shipping notice yet?
              "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

              Comment

              • #10
                I believe someone on the .Org mentioned that on their subscription page, Vultak is listed as shipping in May now.

                Comment

                • #11
                  I got a notice about my Club Grayskull figures shipping but nothing about the Collector's Choice which would include Vultak.

                  Comment

                  • #12
                    So Vultak. WTF? This is ridiculous. They haven't even said anything about when it will actually ship FFS.
                    "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

                    Comment

                    • #13
                      Supposedly Matty vaguely posted something on Facebook to someone that maybe they would start shipping this week possibly.

                      If you are thinking that is a lot of qualifiers and also very, very poor communication, you are absolutely right.
                      Not every beast is tender, especially if there is genius in his making.

                      Comment

                      • #14
                        Got my shipping notice at 2 o'clock this morning.
                        Attached Files

                        Comment

                        • #15
                          I got my shipping notice around 1:30am. Only 49 days late! At this point it would have been preferable to combine their extortionate shipping with the May figure to save us a few pennies.
                          Not every beast is tender, especially if there is genius in his making.

                          Comment

                          • #16
                            I got my shipping notice too, however I kinda lost interest in this figure even though it's a Horde member!

                            Comment

                            • Dark Angel
                              #16.1
                              Dark Angel commented
                              04-29-2016, 05:13 PM
                              Editing a comment
                              Agreed. The apparent shite ankles, the delay, the fact that he's costing me $40...I hate to sound like a privileged white nerd, but the bloom is certainly off the rose with this one.
                            • Mechanizor
                              #16.2
                              Mechanizor commented
                              04-29-2016, 06:48 PM
                              Editing a comment
                              Don't get me started, I'm sooo ****ing tired of this line as is!

                              I'm still signing up mainly because of the a) vehicles and b) NA/200X/mini-comic unreleased characters...
                          • #17
                            I never got any type of email from Matty, but I just got a notice from DHL that my package reached Customs, so I should be getting my first quarterly shipment of the year by the end of next week.

                            Comment

                            • #18
                              Got my shipping notice... and a month from now I will have the figure in hand. *sigh*
                              "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

                              Comment

                              • #19
                                Well, my email just arrived. lol

                                When is Despara supposed to ship again? I can't remember, plus I'm used to the old system when the exclusive would have shipped by now.....

                                Comment

                                • #20
                                  I think Despara is in July with Crita... Next month; Darius and Night-Stalker...

                                  Comment

                                  • #21
                                    So the only figure in June is Filmation Skeletor then?
                                    "If we don't believe in freedom of expression for people we despise, we don't believe in it at all." ― Noam Chomsky

                                    Comment

                                    • #22
                                      Originally posted by Draego-Man View Post
                                      So the only figure in June is Filmation Skeletor then?
                                      Probably, if you are a Grayskull Club subscriber...

                                      Comment

                                      • #23
                                        Well as we can all see, Vultak came with the right braces so that was pretty cool on Mattel's Design team to go back in and fix that!

                                        Comment

                                        • #24
                                          Just received my two Vultak figures. One has wonky eyes, and one has a scratched nose (I see it is a black head painted grey). Less than impressed with this figure.
                                          "We must always value life. Even the life of one who opposes us." ― He-Man

                                          Comment

                                          • #25
                                            The eyes on my figure are okay, and the figure is so-so, a little bland on the color shading and the details like most the Filmation figures, however I still don't like those funny looking ankles!

                                            Comment

                                            Previous template Next

                                            Unconfigured Ad Widget

                                            Collapse
                                            Working...
                                            X
                                            😀
                                            🥰
                                            🤢
                                            😎
                                            😡
                                            👍
                                            👎