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Vultak Delayed, but Matty Still Charging Credit Cards

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  • Mechanizor
    replied
    The eyes on my figure are okay, and the figure is so-so, a little bland on the color shading and the details like most the Filmation figures, however I still don't like those funny looking ankles!

    Leave a comment:


  • Captain Atkin
    replied
    Just received my two Vultak figures. One has wonky eyes, and one has a scratched nose (I see it is a black head painted grey). Less than impressed with this figure.

    Leave a comment:


  • Nemisythe
    replied
    Well as we can all see, Vultak came with the right braces so that was pretty cool on Mattel's Design team to go back in and fix that!

    Leave a comment:


  • Mechanizor
    replied
    Originally posted by Draego-Man View Post
    So the only figure in June is Filmation Skeletor then?
    Probably, if you are a Grayskull Club subscriber...

    Leave a comment:


  • Draego-Man
    replied
    So the only figure in June is Filmation Skeletor then?

    Leave a comment:


  • Mechanizor
    replied
    I think Despara is in July with Crita... Next month; Darius and Night-Stalker...

    Leave a comment:


  • Croc-O-Bite!
    replied
    Well, my email just arrived. lol

    When is Despara supposed to ship again? I can't remember, plus I'm used to the old system when the exclusive would have shipped by now.....

    Leave a comment:


  • Draego-Man
    replied
    Got my shipping notice... and a month from now I will have the figure in hand. *sigh*

    Leave a comment:


  • Croc-O-Bite!
    replied
    I never got any type of email from Matty, but I just got a notice from DHL that my package reached Customs, so I should be getting my first quarterly shipment of the year by the end of next week.

    Leave a comment:


  • Mechanizor
    commented on 's reply
    Don't get me started, I'm sooo ****ing tired of this line as is!

    I'm still signing up mainly because of the a) vehicles and b) NA/200X/mini-comic unreleased characters...

  • Dark Angel
    commented on 's reply
    Agreed. The apparent shite ankles, the delay, the fact that he's costing me $40...I hate to sound like a privileged white nerd, but the bloom is certainly off the rose with this one.

  • Mechanizor
    replied
    I got my shipping notice too, however I kinda lost interest in this figure even though it's a Horde member!

    Leave a comment:


  • Dark Angel
    replied
    I got my shipping notice around 1:30am. Only 49 days late! At this point it would have been preferable to combine their extortionate shipping with the May figure to save us a few pennies.

    Leave a comment:


  • MrCellophane
    replied
    Got my shipping notice at 2 o'clock this morning.
    Attached Files

    Leave a comment:


  • Dark Angel
    replied
    Supposedly Matty vaguely posted something on Facebook to someone that maybe they would start shipping this week possibly.

    If you are thinking that is a lot of qualifiers and also very, very poor communication, you are absolutely right.

    Leave a comment:


  • Draego-Man
    replied
    So Vultak. WTF? This is ridiculous. They haven't even said anything about when it will actually ship FFS.

    Leave a comment:


  • Toywolf
    replied
    I got a notice about my Club Grayskull figures shipping but nothing about the Collector's Choice which would include Vultak.

    Leave a comment:


  • Shecky
    replied
    I believe someone on the .Org mentioned that on their subscription page, Vultak is listed as shipping in May now.

    Leave a comment:


  • Draego-Man
    replied
    Has Vultak even shipped yet? I just got news of Trap Jaw shipping, but no confirmation of Vultak as of yet. Has anyone received him or got shipping notice yet?

    Leave a comment:


  • GREP-A-TOR
    commented on 's reply
    Exactly. IN 2016 it is beyond easy to set up an "auto-notification" to all current subscribers.
    They should already have a pre-made letter created and on file to send in case a delay occurs.
    Employee A: We are going to have a delay, 1-2 months.
    Employee B: OK, we should send the letter out, I will run it up the chain now and get management in the loop and have them rubberstamp the authorization to send the email.

    48 hours later.

    Employee B: I sent the notification letter and have allocated additional support to customer service to acknowledge the potential increased workload due to customer inquiries and concerns. I have also re-circulated our subscription and credit card policies to remind to ensure procedures are followed.

  • D.M.
    replied
    Hope they realized he's supposed to be purple.

    Leave a comment:


  • Nemisythe
    replied
    Well I would really hope this is probably the Chinese New Year deal which isn't such a big thing OR they actually fixed the arm bracers and put the Icer ones on for just a bit more accuracy?

    Leave a comment:


  • Mechanizor
    commented on 's reply
    Sad indeed... Very disappointing seeing Mattel treating this brand in such a manner! They've been crapping on it since the early 90's, and they've missed managed it in the early 2000's to its death when it had the chance to be big again!

  • MIDOR
    replied
    the figures are bi monthly and they still are not on time. Sad.

    Leave a comment:


  • teemu81
    commented on 's reply
    Matty's communication is POOR for sure

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