Super 7: MOTU Ultimates Pre-Order FAQ

[Crespo]

IIRC it was delayed to mid-January, so technically, around next week. (Something, something, Mattel) I think Filmation was on mid-February

[Draego-Man]

So when are they gonna reveal the new figures? I thought it was supposed to happen in December?

[Draego-Man]

Nice move Super 7! Finally the fans are being shown some respect in relation to the MOTU brand. Watch and learn Mattel!

[darkhawk411]

So that's what, around a 4 month turn around in production? Does this expose more Matty lies?

[Mechanizor]

Also glad to know that you'd be able to cancel the preorders without much hassle when needed.

[Black Zodac]

Glad they took the time to do a Q&A. I really hope they get the Thundercats license!

[Crespo]

Also, notice the lack of snarkiness on the answers. Not to mention that they went out of their way to improve on international shipping.

[PhantomZodak]

I got this email & I am so happy that they are doing the sane thing like emailing their customers. it's the easiest way to notify customers. I hated how the idiots at matty would post on facebook or their terrible website or their dumb forums. you never knew where the info would be & it was easy to miss. it was the stupidest way to inform customers.

[Captain Atkin]

Super 7 has posted answers to fans questions about the Masters of the Universe Ultimates Pre-Order. Check out their answers below!

Question: Where are my Masters of the Universe Ultimates and when will I get them?

As we explained before and during the pre-sale, the MOTUC Ultimates are a made to order release and due to arrive and ship in the Spring once production is completed.

Question: Will the MOTUC Ultimates be available in the future?

The Ultimates are a made to order release. Any inventory that might remain after orders ship (from cancellations, etc.) will be made available in the Super7 webstore.

Question: What is going on with the refunds for MOTUC Ultimates International shipping?

The partial refunds for International shipping have all been issued.

Question: Can I still pre-order or add to my existing pre-order for the MOTUC Ultimates?

No. The MOTUC Ultimates are a made to order release with production based on the orders received during the pre-order open time. Sorry.

Question: Can I cancel my MOTUC Ultimates pre-order?

Yes, of course. Send a cancellation request to [email protected] with your Order Number.

Question: Will the Masters of the Universe Filmation and Classics lines continue?

Yes, the Classics and Filmation lines will continue. Look for an announcement soon!

Question: Thundercats?? Thundercats!? Thundercats?!

We are working hard to secure the rights to continue the Thundercats line. We hope to have an announcement soon!


By the Power of Grayskull!

Click HERE for the official announcement from Matty Collector regarding the MOTU and Super7

Thank you,
Super7